"I hired C.W. to help my employees work better as a team. It seemed every time we achieved some success, personality clashes would tear us down again. In the past five years, CW has steered us through rocky seas into smooth waters. My team members are getting along better than ever, our customers love us, and our agency is booming. My investment in CTC has paid off many times over, in extra revenue and in the retention of valuable employees."
~Ike Eisenhauer, State Farm
"Through C.W. Miller’s sales coaching, he helped me realize my full potential, personally and professionally. The exercises he guided me through have given me the resources I need to truly succeed. I now feel comfortable going out into the public and talking to potential members of The Chamber while creating relationships to help both parties succeed."
~Betsy Atkins, The Greater Hot Springs Chamber of Commerce
"I've been working with C.W. Miller in several different capacities over the past 5 years. He works with me through personal coaching, which has provided a fantastic foundation and has given me the confidence and tools to be a successful manager and leader not only in my business, but in our community. I have grown to look at him as a mentor, and I am proud to call him a friend. He also works with my staff on creating a positive change and a culture of belonging in the workplace. Everyone was apprehensive at first, but has come to enjoy and look forward to our bi-monthly coaching. My team has benefited both personally and professionally from what they learn and practice during our sessions. Thanks much C.W. and Custom Training Concepts. We consider him part of our team."
~Stephanie Heffer, Hot Springs Village POA
"C.W. has provided several training sessions for the Better Business Bureau in the past and each time, he has exceeded our expectations. He takes great care to tailor each session to his client’s needs, and he is highly effective in engaging staff on issues of teamwork, ethics, and goal setting."
~Janet Robb, Better Business Bureau of Arkansas
"C.W. Miller brings a positive energy into his seminars. He is a pleasure to work with and is very conscientious about delivering the information your attendees want and need. There is always a lot of interaction among participants in our programs and he receives excellent reviews. C.W. is one of my go-to presenters and I recommend him often."
~Nancy Martinsen, Human Resource Management Association of Arkansas, Inc.
"C. W., was chosen as our keynote speaker at the 2014 Career Development Conference, “Set Sail to Success.” The evaluations we received were very positive. Some of the comments included: One of the best speakers I’ve heard at a conference; Excellent information and presentation; Great way to start the day; Great storyteller; Inspirational; and Awesome. Not a single negative comment. I would highly recommend C.W. to take part in a conference, meeting, or similar event."
~Roger Palmer, Arkansas Department of Education
"C.W. meets twice a month with staff and management on a variety of subjects that help make our company better. Our meetings with him are invaluable -- he knows his stuff! C.W. listens, offers paths to solutions, challenges us to be better and has become an integral part of our "family." Because of his leadership I believe our teams have the necessary tools to work through everyday business and personal relationships and each of us has grown personally. I unequivocally recommend C.W. to any group or business who seeks to improve relationships and understanding of their colleagues."
~Elwen Guthrie, City Plumbing, Heating & Electric
"C.W. was a pleasure to work with. We presented the materials that he created for our program in five cities across the state. There were many unforeseen circumstances that we encountered over the nearly 6 month period that we worked together, but he was adaptable to the needs of our program. The workshop participants provided very positive feedback and felt that C.W. did a great job presenting and creating an interactive experience."
~Kimberly Tackett, Arkansas Innovative Performance Programs