About C.W. Miller
C.W. Miller, founder and president of Custom Training Concepts, has been creating high performance teams in a variety of industries for more than 25 years. He is arguably one of the most popular resources in Arkansas for developing outstanding teams of people. He is well-known for his inspirational keynotes, thought provoking seminars and highly interactive workshops. He has authored more than 100 articles and training programs dealing with human interaction, emotional intelligence, leadership and management. His focus on the human interaction skills of leaders has created positive impacts in numerous industries, professional associations, non-profit, civic, and church organizations.
Not only has he lectured to executives nationwide on such topics as quality assurance, cost containment, time management, and customer satisfaction; C.W. is considered the “how to guy” for facilitating retreats to create strategic plans, objectives and goals. His unique perspective comes not just from the classroom. He knows organizations from the front office to the board room.
His childhood years spent on a farm in Iowa provided the background for a strong work ethic that C.W. has carried into his professional career. He spent 19 years in Chicago, where he attended Northwestern University Kellogg Graduate School of Management and helped build a small organization into one of the leaders in the healthcare industry. He then shifted his focus to the rapid growth of the telecom industry in the late 1990's and founded Custom Training Concepts in 2003.
C.W.'s passion for delivering quality service in the most efficient manner is both impressive and contagious. Not just inspiring individuals throughout an organization to reach or exceed potential; he also gives them the tools to make it happen. The end result is more than improved performance—it is a transformed workforce with a mission, commitment, excitement, and real job satisfaction.
Not only has he lectured to executives nationwide on such topics as quality assurance, cost containment, time management, and customer satisfaction; C.W. is considered the “how to guy” for facilitating retreats to create strategic plans, objectives and goals. His unique perspective comes not just from the classroom. He knows organizations from the front office to the board room.
His childhood years spent on a farm in Iowa provided the background for a strong work ethic that C.W. has carried into his professional career. He spent 19 years in Chicago, where he attended Northwestern University Kellogg Graduate School of Management and helped build a small organization into one of the leaders in the healthcare industry. He then shifted his focus to the rapid growth of the telecom industry in the late 1990's and founded Custom Training Concepts in 2003.
C.W.'s passion for delivering quality service in the most efficient manner is both impressive and contagious. Not just inspiring individuals throughout an organization to reach or exceed potential; he also gives them the tools to make it happen. The end result is more than improved performance—it is a transformed workforce with a mission, commitment, excitement, and real job satisfaction.
“From the backroom to the boardroom one principle prevails. People are our most important asset and success is dependent on the human interaction skills of those people. Therein, we find our opportunity and our challenge.”~~ C.W. Miller
Selected Accolades & Community Involvement
- Manager of the Year (Everest Healthcare Services, Chicago)
- Who’s Who in Science and Industry
- Association for the Advancement of Medical Instrumentation, Standards Committees
- National Association of Nephrology Technologists, Board President
- Nephrology News and Issues, Editorial Review Board
- Civitan International – Jim Berryman Civitan of the Decade award, Distinguished President Award, Distinguished Governor’s Award, Governor of the Ozark District, Field Director for Club Development (chartering 17 new volunteer clubs in four states), Civitan of the Year (Hot Springs, Arkansas)
- Hot Springs Executive Association, Board President
- American Society of Training and Development
- Better Business Bureau of Arkansas, accredited member
- Human Resource Management Association of Arkansas
- West Central Arkansas Society for Human Resource Management
- Hot Springs Village Community Foundation, Vice Chair
- Member of The Greater Hot Springs Chamber of Commerce, the Arkadelphia Area Chamber of Commerce and the Hot Springs Village Chamber of Commerce, serving two terms as the Chairman of the Board