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Winning the Battle against
Negativity -
Learn to overcome negativity in yourself and
others
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Procrastination: The
Waiting Game - Gain insight on this
habit and see what can be done to end the cycle
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Hiring the Right
Person the First Time - Learn how to
improve the entire employee selection process
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Leadership and the
Process of Change - How good leaders
can help people through the various stages of change
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Trust, the New
Workplace Imperative - Why trust is so
important in the workplace and the key elements necessary to build trust
in your team
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Those
Tricky Triangles - Understand and
eliminate the most problematic and dysfunctional communication pattern
in the workplace today
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Resolving Conflicts
the Right Way - Five choices for
dealing with conflict and which ones to use when
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PAC—The Positive
Alternative to Confrontation -
Confronting issues and behavior in ways that create positive change
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Finding the Essence of
Leadership - See what makes an
effective leader and how you can become one
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Coaching Your Business
Team - Lessons managers can learn from
the coaches of winning teams
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Setting Performance
Expectations - Discover how to improve
performance and build working relationships at the same time
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Dealing with Difficult
People - Why some people are so
difficult and what you can do about it
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Change Your
World—Master Yourself - How your
paradigm and perceptions affect the way you deal with others and what
you can do improve your effectiveness
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The (Fine) Art of
Effective Delegation - Why, when and
how to delegate for improved team performance
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Achieving Customer
Satisfaction - Learn why customer
service is not enough for today’s customers and what to do to keep them
satisfied
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Making Goals Work for
You - Setting goals the right way and
avoiding traps that lead to failure
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Creating a Winning
Vision - How to lead through a vision
that captivates and motivates others
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Coming Together as a
Team -
How to bring that winning team spirit into your work group
