Positive impact is great at an individual level. As a part of the culture of an organization, it becomes a driving force for success. Organizations that have a positive impact on their customers and clients build long standing partnerships and awesome reputations. The whole reason for concern with the quality of products and services is concern for the resulting impact.
When the pursuit of positive impact becomes a driving force within the organizational culture, we create, what I call, a Positive Impact Organization. In a Positive Impact Organization, members at all levels recognize the value of positive impact. There is a shared understanding that the source of impact is not limited to products and services, but is deeply rooted in the nature of our interactions -the way we treat those we serve.
In a Positive Impact Organization there is a shared understanding that every individual's personal performance and interaction skill is affected by the impact others have on them. In the interest of mutual success, employers want to create a positive impact on employees and employees on employers. All members of the team or organization want to have a positive impact on each other. This desire to create a positive impact then spreads beyond the walls of the workplace to the community and others who may be interested in what we have to offer.
It is important to note that positive impact is not some level of excellence to be achieved. Rather, it is an ongoing process that seeks innovations and methods which may enhance the nature of the impact we have on others. In a Positive Impact Organization, everyone is on the journey - engaged in the pursuit of a more enhancing experience for all involved.
Now that is a trip worth taking.